Extreme Plumbing Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. This policy is designed to comply with applicable privacy laws and The Campaign Registry (TCR) requirements for SMS/text messaging.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Service address
• Billing and invoicing information
• Details related to your plumbing service request

We may also automatically collect limited information when you visit our website, such as:

• IP address
• Browser type
• Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and requests
• Schedule and perform plumbing services
• Provide estimates, invoices, and receipts
• Communicate service updates, appointment reminders, and job status notifications
• Improve our website and customer experience
• Comply with legal and regulatory obligations

3. SMS/Text Messaging & TCR Compliance

By providing your phone number and requesting service from Extreme Plumbing Services, you consent to receive service-related text messages, which may include appointment confirmations, reminders, estimates, job updates, and follow-ups.

• Message frequency varies
• Message and data rates may apply
• Consent to receive text messages is not a condition of purchase

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you re-consent.

For assistance, reply HELP or contact us directly.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following circumstances:

• With service providers or vendors who assist us in operating our business (e.g., invoicing, scheduling, SMS platforms), solely for business purposes
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our customers

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent for communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Extreme Plumbing Services
info@extremeplumbingservice.com
813-809-3887

SMS Privacy Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to service-related operations only, in compliance with TCR requirements.

SMS Terms & Conditions

By providing your phone number and opting in through our website, phone call, or service request, you agree to receive service-related SMS/text messages from Extreme Plumbing Services.

Message Types May Include:

• Appointment confirmations and reminders
• Estimates and service follow-ups
• Job status and completion notifications
• Billing or invoice-related notices

Message Frequency: Varies based on service activity
Message & Data Rates: May apply

Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation of your opt-out request.

Help: Reply HELP for assistance or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

Website & Form SMS Opt-In Disclosure (Recommended Language)

By submitting this form and providing your phone number, you consent to receive service-related text messages from Extreme Plumbing Services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase. View our Privacy Policy.

Florida Privacy Compliance Notice

Extreme Plumbing Services complies with applicable Florida and federal privacy laws. Florida residents may request access to or deletion of their personal information by contacting us using the information provided above. We do not sell personal information.

Carrier & TCR Compliance Statement

Extreme Plumbing Services follows carrier guidelines and The Campaign Registry (TCR) requirements for Application-to-Person (A2P) messaging. All SMS communications are sent only to individuals who have provided consent through a service request, website form, phone call, or direct communication with our company.

Extreme Plumbing Services – SMS Terms & Conditions

By opting in to receive text messages from Extreme Plumbing Services, you agree to receive service-related SMS messages, including appointment reminders, estimates, job updates, billing notices, and service follow-ups.

• Message Frequency: Varies
• Message & Data Rates: May apply
• Opt-Out: Reply STOP at any time to cancel
• Help: Reply HELP for assistance

Consent to receive text messages is not required as a condition of purchase.

Spanish SMS Disclosure & Opt-In Language

Aviso de Mensajes de Texto (SMS)
Al proporcionar su número de teléfono, usted acepta recibir mensajes de texto relacionados con servicios de Extreme Plumbing Services, incluidos recordatorios de citas y actualizaciones del servicio. La frecuencia de los mensajes puede variar. Pueden aplicarse tarifas de mensajes y datos. Responda STOP para cancelar en cualquier momento o HELP para obtener ayuda. El consentimiento no es una condición de compra.

Spanish Privacy & SMS Notice

Extreme Plumbing Services no vende ni comparte información móvil con terceros para fines de marketing. La información se utiliza únicamente para comunicaciones relacionadas con el servicio y cumplimiento legal.